Shipping policy
Shipping Policy
Thank you for shopping with TechNova. We aim to make ordering from us as simple as possible. Please read the information below regarding order processing, delivery and international orders.
Free Worldwide Shipping
We currently offer free standard shipping on all orders, including UK and international orders.
Order Processing
Orders require processing before they are dispatched. Processing times may vary depending on the product, supplier and order destination.
Once your order has been processed and dispatched, you will receive shipping information where tracking is available.
Delivery Times
Delivery times vary depending on the product, destination and shipping method available.
As some TechNova products may be dispatched from different fulfilment locations, products within the same order may occasionally arrive separately.
Delivery estimates shown during the ordering process are estimates and may be affected by factors outside our control, including carrier delays, customs processing and busy seasonal periods.
Order Tracking
Where tracking is available, tracking information will be provided once your order has been dispatched. Please allow time for tracking information to become active after dispatch.
International Orders
We ship to a range of international destinations. Delivery times for international orders may be longer than UK deliveries due to local carriers and customs processing.
International orders may also be subject to customs duties, import taxes or other local charges depending on the destination country. Where these charges are not collected during checkout, they may be the responsibility of the recipient.
Incorrect Shipping Information
Please check your delivery address carefully before placing your order.
If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or been dispatched.
Delayed or Missing Orders
If your order hasn't arrived within the expected delivery timeframe, please contact us with your order number so we can investigate.
Questions About Your Delivery
If you have any questions about an order or delivery, please contact TechNova through our Contact Us page and include your order number where applicable.